Frequently Asked Questions

ParentSquare is a unified communication platform that offers a whole host of tools that allow district, school administrators and teachers to more effectively communicate and engage with families and students.

Some features include:

• Mass notifications and urgent alerts with two-way communication
• Mobile application for administrators and parents (iOS and Android)
• Attendance notifications
• Teacher and classroom communication
• Direct messaging with two-way translation
• Appointment sign ups (parent-teacher conferences, technology pick-ups)
• Calendar and RSVP
• Volunteering and classroom supply sign-ups
• StudentSquare
• And more!

Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.

More information: https://www.parentsquare.com/

StudentSquare has similar features to ParentSquare, but it’s adapted for student use. Kennewick students in grades 6-12 will have access to StudentSquare.

Click here to learn more about StudentSquare.

Yes, but please note that the Kennewick School District, your school, and teachers use ParentSquare to communicate with parents and guardians for information including emergency messages as well as information closely related to the school’s educational mission.

Parents can also opt-out of certain communication methods without opting out of ParentSquare entirely:

• Emails: Click the unsubscribe link in any email you receive
• Text Messages: Click the opt out link in the first text message you receive from ParentSquare. You can also reply STOP to any subsequent text you receive.
• Phone Calls: Contact us at (509) 222-5000.

For more information, visit our opt-out page.

*Please note that even if you opt-out of receiving communication, you will still receive notifications for emergencies and other school information deemed important, such as attendance and lunch balances.