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Information Technology

Supporting KSD's Technology Needs

From PowerSchool to Chromebooks to virtual classrooms, technology is a critical part of the learning experience in all Kennewick Schools. The Information Technology department provides the support and resources needed to keep our digital teaching tools and learning platforms running smoothly. 

GET technology support

Students, parents and staff can reach out to the KSD Help Desk for school-related technology support. 

Help Desk:
Monday-Friday, 7:30 a.m. to 4:30 p.m.
(509) 222-5555
help@ksd.org
 

KSD Remote Support

Discounted Internet Service Program Offered

Many of the discounted internet service programs offered during the pandemic will be phased out soon. Applications are now being accepted for the Emergency Broadband Benefit Program, a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. Families are encouraged to apply as soon as possible:

Local families who need assistance signing up for this program may visit any Mid-Columbia Libraries branch, call (509) 222-6615 or visit https://getemergencybroadband.org.

What is the Emergency Broadband Benefit Program?
Do I Qualify?
How To Apply
Show You Qualify
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Student Chromebooks and iPads

As we assign Chromebooks to middle and high school students, we require that parents log in at ps.ksd.org and follow instructions on how to log in, create an account and electronically sign a permission form.

As part of the permission form, parents have the option of allowing their child to take their assigned Chromebook home or keep it at school and have it checked in/out each school day. Additional information about student use expectations, safety, and care are included in the One-To-One Responsibilities Manual that parents will review prior to signing the permission form.

Where can new students check out a Chromebook or iPad?
New students should check out a Chromebook or iPad from the school where they are enrolled. The Information Technology department, located in the KSD Administration Center, does not check out student devices. 
 
Where can a student leaving the district turn in their computer device?
Chromebooks and iPads may be returned to the student’s school or to the KSD Administration Center.
 
Can a student check out a loaner computer device while their Chromebook or iPad is being repaired?
If a current student’s Chromebook or iPad is being repaired, loaner computer devices are available at each school. Schools also have extra power chargers available, but fees may apply for replacement.



Department Contacts

Main phone number: (509) 222-5555

Ron Cone
Executive Director of Information Technology
(509) 222-5173
Email

Help Desk
(509) 222-5555
Email

Sara Beckstead
Information Technology Purchasing
(509) 222-5555
Email

Michael Way
Lead Computer / Application Support
(509) 222-5323
Email

Eric Veach
IT Building Systems & Help Desk Supervisor
(509) 222-6898
Email

David Stephens
Network Engineer
(509) 222-6430
Email

Mark Westcott
PowerSchool
(509) 222-5555
Email

Miguel Camero
PowerSchool
(509) 222-5555
Email

Claire Dockter
State Reporting
(509) 222-5555
Email

Jake Glasen
Web Application Development
(509) 222-5566
Email